Privacy Policy​
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Introduction
At Maison Chambellan, we are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services. By accessing our site, you consent to the terms of this Privacy Policy.
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Who We Are
SARL Maison Chambellan
Headquarters: 996 rue Eugène Bertrand, 13 770 Venelles, France
Email: info@maisonchambellan.com
Phone: +33 7 53 21 27 26
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Data We Collect
We may collect the following types of data:
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Personal Information: Name, email address, phone number, and any other details you provide when contacting us or booking a tour.
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Payment Information: For processing payments, handled securely through third-party providers.
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Technical Data: IP address, browser type, and other information collected automatically via cookies.
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Preferences: Tour preferences or feedback shared with us.
How We Use Your Data
We use your data to:
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Provide and manage our services, including bookings and customer support.
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Process payments securely.
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Improve our website, services, and customer experience.
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Comply with legal obligations and ensure the security of our website.
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Send marketing communications (only if you have given explicit consent).
Legal Basis for Processing Data
We process your data based on:
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The performance of a contract (e.g., booking a tour).
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Your consent (e.g., subscribing to a newsletter).
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Compliance with legal obligations (e.g., record-keeping for tax purposes).
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Legitimate interests (e.g., improving services).
Sharing Your Data
We only share your data with:
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Service providers (e.g., payment processors, email platforms) essential to delivering our services.
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Authorities, if required by law.
We do not sell or rent your personal data to third parties.
Cookies and Tracking Technologies
Our website uses cookies to enhance your experience. These may include:
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Essential Cookies: Necessary for the website to function.
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Analytics Cookies: To analyze website performance and usage.
You can manage cookie preferences through your browser settings.
Your Rights
Under the GDPR, you have the following rights:
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Access your personal data.
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Request correction or deletion of your data.
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Withdraw consent for data processing.
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Object to data processing or request data portability.
To exercise these rights, contact us at info@maisonchambellan.com
Data Security
We implement robust security measures to protect your data. However, no online system is completely secure, and we cannot guarantee absolute protection.
Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised date.
Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us at:
Email: info@maisonchambellan.com
Phone: +33 7 53 21 27 26
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